How it works

Here is what happens between an idea and a brief.

Brief 01The survivor
ForCalendly
The questionHow much of the working day is actually bookable?
Why youYou hold booking data across millions of calendars. Nobody else can see the gaps between meetings at that scale.
The recipeOpen gaps between meetings, measured against stated working hours
This is what survives. One page, built for one company.
01

First, we build the maps.

We map what you say, what you sell and what you measure — and everything anyone else has already published on it. None of it tidy, none of it connected. Two maps.

What you send
Site ideaMeetings are eating the working day.
Data sourceBooking records nobody has used for research.
Sales deckTeams lose time before the work even starts.
CompetitorA survey report built on a borrowed number.
Planning noteCould this become our annual benchmark?
What we write down
Brand MapWhat is yours, and what could prove it
Field MapWhat is already told

Nothing is recommended until both exist — and you see them before you are asked for anything.

What we collect, and what goes into each map

Claims you keep making, a line from the sales deck, data nobody has opened, a competitor's report, a half-formed idea from a planning meeting. We also work through everything you have published and everything your competitors have, which is why nothing needs to be connected to start.

Brand Map

What your company already says, sells, believes and might be able to measure: public pages and posts, product language, sales claims, customer segments, internal data you may hold, and the beliefs and objections you repeat.

Asked a second time, the same record answers a different question — where the numbers could come from, and what they would cost to get: internal systems, customer or product records, survey and interview routes, public datasets — and the routes that are too weak or too expensive.

What we ask you to do: confirm what is real, correct what is wrong, and add what we cannot see from outside.

Field Map

What anyone has already published on a subject — not only your competitors. A university, a nonprofit or a journalist claims ground exactly as a competitor does: published studies, repeated narratives, common statistics, and the claims already owned by someone. Built from what has been published — enough to show a subject is thin, or unstated. Never that it is absent.

What is happening outside your category feeds the same map: new regulation and the deadlines it creates, new technology, incidents. That is the half with a clock.

What we ask you to do: tell us where the field is more nuanced than the public record suggests.

Why two, and not one. Use only the Brand Map and you get topics you already talk about. Use only the Field Map and you get gaps that may not be yours. The value is in the overlap: something yours, unstated enough to matter, and provable.

The overlap decides what is worth proving. The clock decides what just became worth proving.

The maps are drafts addressed to you, not verdicts about you. The rows we get wrong are the fastest way we learn what you actually are.

02

We turn the maps into ideas worth testing.

Every idea has to answer the same two things: what would settle it, and why would it be yours? An idea with no answer to the second is not an idea, it is a topic.

Idea board · CalendlyWorking list
Raw material Meetings are eating the working day. The question that would settle it How much of the working day is actually bookable? Why yours You watch the gaps between meetings across millions of calendars. Nobody else can see them.
Promising
Teams lose four hours a week to scheduling. The number would be somebody else's. Weak
Async-first teams ship faster. Nothing you hold or observe would settle it. At risk
03

We test the ideas against each other.

Almost every idea is plausible on its own, so they are compared on the same three things: could somebody else publish it tomorrow, can the data be reached, and does it still work if the number surprises you.

Test log · every idea we triedOnly the strongest becomes a brief
The idea How much of the working day is actually bookable? Reason Data you already hold. One right answer. A story whichever way it falls.
Survives
How long does a design system last before it splits in two? Anyone with a weekend could rebuild it — you would have been matched, not quoted. Outmatched
Do async-first teams ship faster? Only a story if the number lands one way. Too fragile
Who decides what becomes a brief

Every idea is kept with its reason and ranked on value and confidence, but you decide which one becomes a brief. The testing happens before you see any of it — on one recent shortlist two ideas broke the first time we tried them. A first idea being wrong is not a failure of the process. It is how the process finds the right one.

04

You receive the brief, and you approve what moves forward.

One page, and this is the whole of it. The testing happens without you. The committing never does.

BRIEF 01
Source · data you hold
For
Calendly
A question, not a topic

Narrow enough that there is one right answer.

The question
How much of the working day is actually bookable?
The point
The bookable day is a fraction of the working day — and it is smallest in exactly the jobs that are measured on meetings.
Why you
You hold booking data across millions of calendars. Nobody else can see the gaps between meetings at that scale.
Why now
Everyone argues about it. Nobody has the number.
The recipe

We run it before you get it — better an hour here than three weeks in public.

The recipe
Where fromYour own booking records — anonymised, grouped by job type How it combinesOpen gaps between meetings, measured against stated working hours What comes outOne number, split by job type, with the spread behind it What to admitWho is in the sample and who is not — written before you publish
Rated before you commit

A story whichever way the number falls — or flagged as a gamble.

Worth it?
Works either way   A story at 9% and a story at 40%. Different stories, both publishable.
Hover any field to see what it is for.

Five decisions, the same three answers every time. Nothing moves to the next row unless you say so.

Brief 01 · approval trailAwaiting you at step 03
01Argument “Shall we work out the idea?” ApprovedYou · 2 Aug
02Question “Would you say it this way?” ApprovedYou · 6 Aug
03Recipe “Shall we get the numbers this way?” ReviseYou · “split sales out”
04Sample “Is this worth building out?” Not yet—
05Publish “Publish it?” Not yet—
What you are answering, and what happens to a no

Every answer is yes, no, or tell me more — and every “no” is kept with your reason, which is what makes the next board better.

The trail above is part-way through: step 03 came back for a change, which is the ordinary case, not the exception.

What you end up with

The story nobody else can tell.

One question, answered, with the evidence behind it. That is one page — and it is the part that keeps working after the page is published.

Press coverage A number worth writing about, from the company best placed to have it. Journalists need a source, and a measured figure with the method shown is one.
Links and mentions What an SEO team spends the year asking for, earned instead by being the source. An opinion gets summarised; a number has to be attributed.
AI answers An assistant answering a question needs a fact it can stand behind. Where yours is the only place that fact exists, there is one answer to find rather than a dozen paraphrases of it.
Sales conversations Something to open with that is yours, provable, and not in anyone else's deck — including in the rooms where you are being compared.
More than one use One answered question fills a report, a campaign, a talk, and next year's update. Measure the same thing twice and it stops being a study and becomes a benchmark.

What we will not promise. A number of links, a ranking, or a volume of coverage. Anyone offering you those is either guessing, or counting something that does not require anyone to have read the work. Every row above is something the work makes possible — none of them is a promise about what other people will do.

Between briefs

A brief takes weeks. The research does not stop.

We watch your category, your competitors, and what is being said about you. Most of what we find dies, and you see that too.

Watchlist · CalendlyWhat we found, and what we did with it
What we saw A working-hours rule with a date on it. What we did Kept — the deadline is measurable, and nobody has measured it.
Became a brief
A competitor published a survey on meeting load. Killed — they own that number now. The question gets re-cut, not published. Closed
A funding round the whole category was posting about. Killed — the story would be about them, not you. Not yours

Nothing here becomes a brief on its own. It enters as raw material and is tested like everything else — or it does not run at all.

What is happening between briefs

Something is always at some stage. One idea is a pairing worth looking at, another has an angle but no source yet, another has a verified source and is waiting on a first real number. You answer yes, no or tell me more at each step, and there are always several in flight.

Underneath that, three things run whether or not you are looking. Your category moves, and a question that was open last quarter closes. You create new raw material yourself every time you take a position with nothing behind it. And every idea you turn down, with a reason attached, narrows what comes next.

The watching is continuous — researching your market the week something happens costs nothing, and finding out late is the only expensive option. Hearing from us is not continuous, because a feed of everything we looked at is noise. Two things reach you the same day: something that threatens a brief you are already paying for, and an event with a deadline attached. Everything else arrives on a regular note, paced to how quickly your market publishes.

While you were reading that

Two things you are probably thinking.

Can't I just ask ChatGPT or Claude?

You can, and for plenty of this you should. But ask a model what nobody has covered in your field and it will confidently make some up — something being missing from what it read is not the same as it being missing from the world. “Nobody in your category has said this” is a claim you can only make after going and checking, and most of what this does is the checking.

Honest limit: do it once, carefully, and you will get something decent. The difference is doing it repeatedly, grounded, and checked.
Isn't this just reacting to the news?

The opposite, and it is the reason the watchlist shows you the kills. "They published X, here is our X" puts you permanently a week behind, which is the position we exist to get you out of. An event can tell us when something is worth measuring and what the subject is — the claim still has to come from your own records, and it goes through the same testing as an idea nobody prompted.

Honest limit: a deadline is the one thing that genuinely will not wait, and we will say so when the window is the story.

The rest of what people ask — what actually arrives, who does the work, whether your legal team will stop it — is answered on the FAQ →

Start with your company.

Tell us who you are and we will research what you have published. If there is a story in there worth proving, you get the brief.

Every brief is built for one company, so places are limited. We reply within a week.